Terms of service
📜 Terms of Service
Welcome to Jewel store! By using our website, social media pages, or placing an order with us, you agree to the following terms:
1️⃣ General Conditions
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These Terms of Service apply to all users of our website and social media platforms.
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We reserve the right to refuse service to anyone for any reason at any time.
2️⃣ Product Information
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We strive to provide accurate descriptions, images, and prices. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
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Product colors may vary slightly due to screen settings or lighting during photography.
3️⃣ Pricing & Payments
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All prices are listed in Pakistani Rupees (PKR).
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Prices may change without notice. Orders placed before price updates will be honored at the original price.
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We offer multiple payment options, including Cash on Delivery (COD).
4️⃣ Orders & Cancellations
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Orders can only be canceled within 12 hours of placement. After processing begins, cancellations or changes are not possible.
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We reserve the right to cancel orders suspected of fraud or misuse.
5️⃣ Shipping & Delivery
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Delivery is available across Pakistan, with estimated delivery times of 3–5 working days after dispatch.
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For details, please read our [Shipping Policy].
6️⃣ Returns & Exchanges
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Returns are only accepted for damaged or defective items reported within 3 days of delivery.
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For full details, please refer to our [Returns & Exchange Policy].