Return Policy

📦  Refund & Return Policy

At Jewel store, we strive to ensure you love every piece of jewelry you purchase from us. However, if you are not completely satisfied, we’re here to help.

✅ Eligibility for Refunds/Exchanges:

• You can request a refund or exchange within 7 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition you received them.

• Personalized or customized items are non-refundable unless they arrive damaged or defective.

🚚 Return Process:

• Contact us at [0327-3444425] with your order number and reason for return.

• Once approved, you will be given the return shipping address.

• You will be responsible for paying return shipping costs (unless the item is defective or incorrect).

💰 Refunds:

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5-7 business days.

❗ Damaged or Incorrect Orders:

• If you received a damaged or wrong item, please contact us immediately (within 24 hours of delivery) with clear photos of the product and packaging.

• We will offer a replacement or full refund for defective or incorrect items at no extra cost.

🔄 Sale Items:

• Only regular-priced items may be refunded; unfortunately, sale items are non-refundable.

📞 Contact Us:
For any questions about our refund policy, feel free to reach out:
📧 Email: jewelstore903@gmail.com
📱 WhatsApp: +92 341 0759442