FAQs
FAQs
📌 Frequently Asked Questions (FAQs) – Jewel store
1️⃣ What materials are jewel store pieces made from?
Our jewelry is crafted from high-quality stainless steel and premium alloy metals that are rust-proof and tarnish-resistant. Each piece is hypoallergenic, making it safe even for sensitive skin.
2️⃣ Will the jewelry’s color fade over time?
No! Our jewelry features long-lasting color plating that stays shiny for years with proper care.
3️⃣ Do you offer Cash on Delivery (COD)?
Yes! We provide Cash on Delivery (COD) service across Pakistan so you can shop conveniently from home.
4️⃣ What are your delivery charges?
We charge a flat delivery fee of Rs. 200 anywhere in Pakistan. Plus, we offer free shipping on orders above Rs. 3,000.
5️⃣ How long does delivery take?
Orders are delivered within 3–5 working days to your address. Once your order is processed, we will send you tracking details.
6️⃣ Can I exchange or return my order?
Yes, Zaiqara values customer satisfaction. If you receive a damaged or defective product, you can contact us within 3 days for an exchange. However, we don’t offer exchanges for personal preferences (like a change of mind).
7️⃣ How can I place an order?
You can easily place an order through our website, Instagram, Facebook page, or by sending us a direct message on WhatsApp.
8️⃣ How should I care for my jewelry?
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Avoid contact with perfumes or harsh chemicals
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Wipe with a soft cloth after use
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Store in a dry, airtight box
This will help maintain your jewelry’s shine and color for a long time.
9️⃣ Do you offer discounts?
Yes! We announce special sales and discounts from time to time. Follow us on social media for the latest updates.
🔟 What types of jewelry do you sell?
We offer a wide range of rings, earrings, bracelets, necklaces, anklets, and customized jewelry – all in the latest designs and at affordable prices.